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Wednesday, February 21, 2018

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ATTENTION: Online Payments will be unavailable from 5pm on Friday, March 2nd to 8am on Tuesday, March 6th.

During this time the online payment portal will be undergoing maintenance and improvements in an effort to provide a better experience for you.  Any payments dated to post during this time will not be affected.

If your payment grace period ends between 3/2 and 3/6 you will need to submit your payment before 5pm on Friday 3/2 to avoid any late charges.

Thank you for banking with United Midwest Savings Bank and First Mutual!

Important Consumer Alert

Security Alert : First Mutual Financial or an affiliate (United Midwest Savings Bank, Midwest Business Capital or United Financial Bank of Florida) will never call you and ask for money to process a loan request or any confidential information.

What is Phishing?
"Phishing" (pronounced "fishing") is when someone tries to trick you into giving them confidential information so they can steal your money and identity. Phishing may be done using email, phone calls or voicemail, or text messages. In each case the goal is to lure you into revealing confidential information such as bank account numbers, credit card information, your Social Security number or your Personal Identification Number (PIN).

What are Vishers?
Vishers are fraudsters who reach out to you by phone instead of email. They’re after the same thing as phishers – your confidential banking information. Fraudsters can spoof caller ID to make it look like a call is actually originating from First Mutual Financial. So how can you tell whether a caller is the real deal?

It’s Simple. First Mutual Financial or an affiliate will never call you and ask you for your account numbers, Personal Identification Numbers (PINS), or any confidential information. Do not provide any confidential information over the phone unless you initiated the phone call. Hang up and call First Mutual Financial at 800.468.2255 if you suspect fraud. 

If you are targeted by someone you can register a complaint with the Federal Trade Commission at or call FTC Hotline at 877-382-4357 (877-FTC-HELP). 


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Copyright 2018, Piano Credit Company, a division of United Midwest Savings Bank
6563 Wilson Mills Rd., Suite 105, Mayfield Village, OH 44143

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